For Existing Clients

Client Resources

Your one-stop hub to access the portal, send required documents, watch guidance videos, and take the next step on your case.

Document Resources

What we need from you and exactly how to obtain repair orders, payment history, and other case-critical documents.

Securely log in to view case status, message your legal team, and upload documents from any device.

Reach the legal team directly during business hours. Most calls are returned the same day.

Help Us Move Your Case Forward

Every RO is evidence. Snap photos at the service desk and upload through the Client Portal as soon as you get them.

Most case delays come from waiting on a single piece of information. Replying within 24 hours keeps your case on track.

If you've been asked to give a deposition or complete discovery, the videos below explain exactly what to do.

If something is unclear, call us. There is no such thing as a small question — clarifying takes minutes and saves weeks.

Video Library

Short walkthroughs from our channel covering Teams depositions, discovery, vehicle inspections, and more. We add new videos as they're produced.

Video coming soon

Depositions

A walkthrough for joining a Teams deposition on desktop and mobile — what to test in advance, what to wear, and what to expect.

Video coming soon

Discovery

Step-by-step guide to completing the discovery questionnaire accurately so we can move your case forward quickly.

Video coming soon

Inspection

How to prepare your vehicle, where to bring it, and what the inspection team will and won't do.

Video coming soon

Communication

Best practices for responding to messages from our team — what we need from you, how soon, and how to keep things moving.

Call us during business hours or message us through the portal. We'll get back to you quickly.